Who are we? Silvermine!
A digital agency specializing in ad-tech industry. With years of experience in the business, we offer professional advice and expertise on all branches of ad-tech: from campaign optimization, through content creation to frontend and backend implementation.
Our Privacy Policy
This Privacy Policy was published March 8th, 2019
We are committed to protect and respect your privacy in compliance with EU- General Data Protection Regulation (GDPR) 2016/679, dated April 27th, 2016. This privacy statement explains when and why we collect personal information, how we use it, the conditions under which we may disclose it to others and how we keep it secure. This Privacy Policy applies to the use of our products and to our sales, marketing and customer contract fulfilment activities. It also applies to individuals seeking a job in Silvermine.
Personal Information We Collect
We collect information from you, such as name, location (country), email address and phone number, when you send us a message. Giving us your name and e-mail is necessary to answer your query and to provide you with the service. We collect your data when you interact with us in person, through correspondence, by phone, by social media, or through our websites. When you use our website, we collect information about how you use the site. This helps us to make our website easier to use and the content more useful.
We may collect, store and use the following kinds of personal information:
1. Information about your computer and about your visits to and use of this website (including your IP address, geographical location, browser type, referral source, length of visit, entry & exit points and number of page views)
2. Information that you provide to us for the purpose of subscribing to our newsletters (including your email address)
3. Information that you provide to us for the purpose of the recruitment process (including your name and email address)
4. Information that you provide to us for the purpose of joining live webinars or other events (including your name, email address, country, company name and telephone number)
5. Information about how you interact with our emails (including opens, clicks and preference information)
7. Any other information that you choose to send to us.
Legal Basis
We use consent, contracts and legitimate interest as the GDPR basis to store and process your data.
Legitimate interests include:
1. Responding to enquiries you make whether by phone, email, contact form, chat or other method
2. Tailoring information based on your activity, such as what content you show interest in.
Contracts
We use personal information for fulfilling our obligations related to contracts and agreements with customers, partners and suppliers.
Cookies
We use cookies to gather usage and performance information about our web page. A cookie consists of information sent by a web server to a web browser and stored by the browser. The information is then sent back to the server each time the browser requests a page from the server. This enables the web server to identify and track the web browser.
We may use both session cookies and persistent cookies on the website. We will use the session cookies to: keep track of you whilst you navigate the website. We will use the persistent cookies to: enable our website to recognize you when you visit.
Session cookies will be deleted from your computer when you close your browser. Persistent cookies will remain stored on your computer until deleted, or until they reach a specified expiry date.
Using Your Personal Information
If you sign up for marketing, we'll use your information to make that marketing relevant. If you sign up to an event, we'll use your information to keep you up to date with that event (like live presentations) and if you send us a contact request we will use your information to answer this enquiry. Information about your use of our website will help us make the website better.
Personal information submitted on this website will be used for the purposes specified in this privacy policy or in relevant parts of the website.
We may use your information to:
1. Administer the website
2. Respond and process to your job application
3. Improve your browsing experience by personalizing the website
4. Send you general (non-marketing) commercial communications
5. Send you response to your enquiry
6. Send you our newsletter and other marketing communications relating to our business, where you have specifically agreed to this (you can inform us at any time if you no longer require marketing communications)
We will not provide your personal information to any third parties for the purpose of direct marketing without your express consent.
Disclosures
We won't sell or rent information about you.
We may disclose information about you to any of our employees, officers, agents, suppliers or subcontractors insofar as reasonably necessary for the purposes set out in this privacy policy. In addition, we may disclose information about you:
1. To the extent that we are required to do so by law
2. In connection with any legal proceedings or prospective legal proceedings
3. In order to establish, exercise or defend our legal rights
Except as provided in this privacy policy, we will not provide your information to third parties.
International Information Transfers
Some of the companies we work with are based outside the EEA which means they have more lenient data protection laws. We only work with companies who we trust to keep your information safe and we share the minimum amount of information necessary to provide our services.
Information that we collect may be stored, processed in and transferred between any of the countries in which we operate, in order to enable us to use it. These countries include the United States, which do not have high data protection standards equivalent to those in force in the EEA.
We ensure all companies we work with comply with the General Data Protection Regulation which applies from 25th May 2018.
Security of Your Personal Information
We will take reasonable technical and organizational precautions to prevent the loss, misuse or alteration of your personal information.
We continually adapt our security measures in line with technological progress and developments.
We will store all the personal information you provide on our secure (password protected, and firewall protected) servers.
Privacy Policy Updates
If we intend to make changes to our privacy policy which are relevant to, or impact upon, you, or are about fundamental changes to the nature of the processing, we will email you in advance detailing these changes.
Privacy Policy Amendments
This privacy policy will be updated from time to time and the latest version will always be on our website. If significant changes are made which may impact you, we will also notify these changes in advance via email.
Your Rights
Right to access
You may instruct us to provide you with any personal information we hold about you by emailing your request to ops@silvermine.io
Right to update or correct information
Please let us know if the personal information which we hold about you needs to be corrected or updated by emailing ops@silvermine.io
Right to be forgotten
You have the right to ask us to delete the personal information that we have about you by emailing ops@silvermine.io
Retention of Personal Information
We store personal data for as long as we find it necessary to fulfill the purpose for which the personal data was collected, while also considering our need to answer your queries or resolve possible problems, to comply with legal requirements under applicable laws, to attend to any legal claims/complaints, and for safeguarding purposes.
This means that we may retain your personal data for a reasonable period of time after your last interaction with us. When the personal data that we have collected is no longer required, we will delete it in a secure manner. We may process data for statistical purposes, but in such cases, data will be anonymized.
Information Controller
The information controller responsible for our website is Shotmaker s.c ul. Piaskowa 14 66-003 Zabór
For More Information
If you have any questions about this privacy policy or our treatment of your personal information, please contact ops@silvermine.io
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Campaign optimization and consulting
Silvermine experts are here to provide you with expertise, and everything you might need to have your ad-ops business operating at a peak performance - be it campaign-optimization, billing, analytics or selecting an ad-exchange platform that's best for you.
How about...
Implementation and configuration
We read and write the code so you don’t have to. With us, your ads and campaigns will be properly implemented and configured so you can rest easy while they work for you. Our technical engineers will assure your code is set up to the highest standards and that you are not needlessly losing money through implementation issues.
We excel at...
Content review and design
Our content team will ensure your creatives meet all the necessary industry standards. If needed you can rely on us to provide you with top-quality custom built creatives in any desired format - be it HTML5, video, image or any other.
A few facts about Silvermine
We’ve seen it all
15+ years of expertise. We’ve been there when programmatic was born, witnessed the advent and growth of header bidding, PMP, expansion into mobile, Ads.txt, GDPR and we continue to evolve in this ever changing landscape.
We’ve been there
We’ve worked with a plethora of SSPs and DSPs and offer not only experience, but deep technical understanding of how they operate.
We’ve done that
From on-site implementations and optimizations, through technical troubleshooting, in-depth data analysis and trend analysis and forecasting. You name it.
We’re here for you
We’ve learned it all so you don’t have to. We’ll guide you through the entire process so you can focus on the important stuff. Like growing your business.
Contact Us
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There was some kind of error while sending the message - please contact us at info@silvermine.ioA digital agency specializing in ad-tech industry. With years of experience in the business, we offer professional advice and expertise on all branches of ad-tech: from campaign optimization, through content creation to frontend and backend implementation.
Europe, Poland
CET+1 Timezone,
Always online